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Help & support

How can we help?

Contact support

dev@tradeecho.io

Include your account email and a short description. Never send passwords or API secrets.

Quick help

Account & profile

Update your profile in Settings. For sign-in or account deletion, contact support.

Subscription

Manage or restore your subscription in Settings. Apple purchases are managed through your Apple ID.

Exchange connection

Check your API permissions and reconnect in Settings. Never share your API secret.

Notifications

Enable notifications in both Trade Echo Settings and your device settings.

Security

If your exchange connection is compromised, revoke the API key on your exchange and contact support.